Phoenix Network Technology News May 21backtothearcade, Weibo blogger "Emu Zoo" issued an article accusing Xiaomi of being unable to install air conditioners at home. In response, Xiaomi officially issued a document stating that several issues and user feedbackbacktothearcadeOur service records don't match. After investigation, the service processes and charging standards of Xiaomi outlets are in compliance and reasonable.
Xiaomi officials said that during this incident, Xiaomi's offline service team not only showed as professionalism and care as much as possible during the installation process, but also took the initiative to provide a series of value-added services, including taking the initiative to bear a 100 yuan bulk logistics return fee, and also Help repaired the radiator failure at home.
